Refund policy
SWAG69 — Returns & Exchange Policy
At SWAG69, every piece is designed exclusively for you. We stand behind every item we create.
📦 Exchanges
You have 10 days from the date of delivery to request an exchange.
Items must be returned in their original, unworn condition with all tags attached — exactly as received.
How to exchange:
1. Ship the item(s) back to the return address on your original shipping label — at your own expense
2. Send your tracking number + carrier name via WhatsApp: +1-813-602-2992
3. Once received, our team will contact you to arrange your replacement
4. SWAG69 covers all outbound shipping on exchanges within the USA 🇺🇸
💳 Refunds & Store Credit
We offer two options:
⭐ Option 1 — Store Credit (Recommended)
Receive the full value of your return as SWAG69 Store Credit — valid for 12 months with no restrictions. No deductions. Full value. Shop again anytime.
Option 2 — Monetary Refund
Prefer cash back? No problem. Ship the item(s) back within 3 business days of delivery and contact us via WhatsApp +1-813-602-2992 with your tracking number and reason for return.
Please note: A 7% processing fee will be deducted to cover non-recoverable third-party payment fees.
Refunds are processed to your original payment method.
🏪 Visit Us In-Store
4025 W Waters Ave, Tampa, FL 33614
Mon–Sat: 10AM–6PM | Sun: 10AM–4PM
Every SWAG69 piece is exclusive — crafted in limited quantities, designed to make you stand out. Keep your SWAG ON. 🔥